Fitness Court App Privacy Policy and Safety Information

Thanks for using The Fitness Court® and The Fitness Court® App. This page contains important information about your safety and privacy. By using The Fitness Court® mobile app, you expressly agree to our, consent to our collection and use of the information described below, and you agree to follow the outlined safety requirements.

Please read this information carefully.
Last update: October 19, 2026.

Safety information

Your safety comes first. Use the Fitness Court, Trail Lines and the app at your own risk.

• Talk to a physician or qualified healthcare provider before you start any new exercise program.
• Don't push yourself too hard. Stop right away if you feel pain, dizziness, chest pain or shortness of breath, and get medical help. In an emergency, call 911.
• You must be at least 14 years old, and weigh less than 300 lbs, to use the Fitness Court.
• Wear proper footwear and avoid wet or icy surfaces.
• By using the Fitness Court and the app, you take responsibility for any resulting accident, injury, illness or condition.

The coach is not medical advice. The Fitness Court coach is an AI fitness coach. It is not a person, a doctor or a substitute for professional care. It does not diagnose or treat any condition. If you mention pain, an injury or a health concern, it tells you to stop and see a medical professional, and pauses workouts until you tap I'm cleared to continue.

Who we are and what this policy covers

This policy explains how National Fitness Campaign LLC and its affiliated companies ("National Fitness Campaign," "NFC," "we," "us") collect, use and share information through the Fitness Court mobile app (iOS and Android), its coach, and the related digital services we run. It does not cover third-party sites or services we link to and don't control, such as our apparel store, social media pages or a city's own website.

By creating an account or using the app, you agree to this policy. Some features ask for your permission first: Apple Health or Google Fit, location, notifications, the microphone, and the AI coach. You can use the core app without granting them.

What we don't collect: audio recordings (speech is turned into text on your phone when it supports that, or otherwise by Apple's speech recognition, and only the text is sent to us), your contacts, your photo library (beyond a photo you pick for your profile), your browsing history, or payment information. The app sells nothing and has no ads.

Apple Health and Google Fit

Connecting Apple Health (iPhone) or Google Fit (Android) is optional, and we use that data only to show your progress and to personalize your coaching.

• What we read: steps, workouts, heart rate, resting heart rate, active energy, walking/running and cycling distance, and VO2 max. You choose which of these to allow in the Health permission screen, and you can change it any time in your phone's Settings.
• What we write: when you finish a workout in the app, we can save it to Apple Health so it counts toward your Activity rings. iOS asks your permission the first time.
• What leaves your phone:
  - Daily step and calorie totals go to our servers, linked to your account, for your progress and your Fitness Court community totals.
  - A short health summary goes to our coach server and to Anthropic, so the coach can respond to how you're moving: steps for today, the last 7 and 28 days, active minutes, resting heart rate and its trend. This happens only after you agree to the AI coach (next section).
• What we never do: we never sell health data, never use it for advertising or marketing, never share it with data brokers, and never store it in iCloud. Health data is not used to train any AI model.
• Turning it off: disconnect in Settings > Health > Data Access & Devices > Fitness Court (iPhone) or in Google Fit (Android). Deleting your account erases the health data we hold.

The AI coach

The coach's replies are written by an AI model from Anthropic, running through NFC's coach server, and the app asks for your agreement before your first message or call.We do not publicly share the personal information that you provide. Your email addresses and phone numbers will not be visible to any user, nor will we publicly share them.

• What is sent: your messages, the text of what you say on voice calls, your goals and preferences, your recent workouts and check-ins, things you've asked the coach to remember, your first name, your home Fitness Court and local weather, and, if connected, the health summary above.
• Who receives it: NFC's coach server, which stores your conversation and coach memory, and Anthropic, which processes it to write each reply. The coach's spoken voice is generated by ElevenLabs from the coach's own reply text. ElevenLabs does not receive your messages or health data.
• How Anthropic may use it: only to provide the service to us. We do not allow Anthropic to use your conversations or health information to train its AI models.
• Safety: the coach does not diagnose or treat. Messages about pain, an injury or a crisis get safety guidance (including 911 or the 988 Suicide & Crisis Lifeline) and pauses workouts until you tap I'm cleared to continue.
• Reporting a reply: press and hold any coach reply and tap Report, or email app@nfchq.com. We review every report.
• Ratings and reports: when you rate a workout or a coach reply (a thumbs up or down, plus an optional reason), we store the rating with a coded ID in place of your name or email and use it in aggregate to improve workouts. Ratings are deleted with your account. A reply you report is sent to app@nfchq.com for review.
• Your control: you can say no and choose the basic coach instead: the coach's recorded workouts and Fitness Court how-tos, with no chat or calls and nothing sent to the AI. Switch either way anytime in Coach > Your coach > Coach mode. You can ask the coach to forget something in Goals and preferences. Deleting your account erases your coach history and memory.

Location

We use your location to find Fitness Courts and Trail Lines near you, show local weather, check you in when you arrive, and measure walks you record.

• While you use the app: your precise location is used on your phone to sort nearby Fitness Courts and draw the map. To show the weather, your coordinates are sent to our weather provider, OpenWeather, without your name or account.
• Check-ins: when you check in, we store which Fitness Court or Trail Line station and when. We do not store the coordinates themselves with a check-in.
• Recorded walks: the route is measured on your phone, and we keep the distance and time.
• In the background: the app uses your location only while you're using it, including a walk you're recording with the screen locked. It never asks for Always location and never tracks you while the app is closed.
• Turning it off: Settings > Fitness Court > Location. Without it, you can still pick a home Fitness Court and browse the map.

How we use information

We use information to run the app for you, keep it safe and make it better, never to sell it or target ads.

• Provide the app: your account, plan, workouts, progress, badges, check-ins and coach.
• Personalize coaching to your goals, schedule, activity and, if connected, health data.
• Send the notifications and reminders you turn on, and account emails such as verification and password resets.
• Keep members safe: the coach's safety rules, and reviewing replies you report.
• Understand and improve the app: which features are used, crash reports and performance.
• Report community progress to cities, schools and partners in aggregate form only (for example, total check-ins at a Fitness Court), never your name, email or individual health data.
• Meet legal obligations and enforce our terms.

We don't sell or rent personal information, and we don't share it for cross-context behavioral advertising. The app has no ads and doesn't track you across other companies' apps or websites.

We use Google Firebase Analytics to understand how the app is used, such as which workouts are started and finished, which coach and settings members choose, and which screens they visit. Firebase assigns a random app-install identifier. We do not send your name, email, account ID, messages, notes, precise location or any Apple Health data to it, and we do not use it for advertising or tracking across other companies' apps or websites. Firebase may infer an approximate region from your IP address. Analytics data is kept for 14 months.

Who we share it with

We share personal information only with service providers that run parts of the app for us, under contracts that limit their use to that job.

We may also share information if the law requires it, to protect someone's safety, or as part of a merger or sale of NFC (in which case this policy keeps applying to your information). We report aggregate usage to partner cities, schools and sponsors. That never includes your name, contact details or individual health data.

Your choices

You control what the app can reach, and you can delete your account and its data from inside the app at any time.

• Permissions: Apple Health or Google Fit, location, notifications, microphone, speech recognition, camera and photos are each asked for only when a feature needs them. Change any of them in your phone's Settings.
• The AI coach: choose the basic coach on the consent screen (no AI) and keep using workouts, the map and your progress. Switch anytime in Coach > Your coach > Coach mode.
• Coach memory: see and remove what the coach remembers in Coach > Goals and preferences.
• Delete your account: Profile > Delete Account. This removes your account, profile and activity from our servers and erases your coach conversations and memory. It cannot be undone.
• A copy of your data, or a question: email app@nfchq.com from the address on your account. We respond within 30 days.
• Your state privacy rights: see the next section for your rights to know, correct, delete and appeal, and how to use them.

Your state privacy rights

State privacy laws, including those in California, Colorado, Connecticut, Virginia, Texas and Oregon, give residents rights over their personal information. We extend these rights to every member, wherever you live.

• Know and access: what personal information we hold about you, where it came from, why we use it and who we share it with, plus a copy in a portable format.
• Correct: fix information that's wrong. You can edit most of it yourself in Profile and Preferences.
• Delete: Profile > Delete Account, or email us.
• Opt out: of the sale of personal information, targeted advertising, and profiling that has legal or similarly significant effects. We do none of these, so there is nothing to switch off.
• Limit sensitive information: we use sensitive information (health data, precise location, and race or ethnicity if you choose to add it) only to provide the app you asked for, and only with your consent where the law requires it.
• Withdraw consent: disconnect Apple Health or Google Fit, turn off location, or switch to the basic coach at any time.
• Equal treatment: we won't deny you the app, lower its quality or treat you differently for using these rights.

How to make a request: email app@nfchq.com from the address on your account, or write to us at the address below. We verify a request by confirming it with your account's email address. An authorized agent can make a request for you with your signed permission, and we may ask you to confirm it with us directly. We respond within 30 days. If a law allows more time and we need it, we'll tell you why.

‍Appeals: if we decline your request, you can appeal by replying to our decision or by emailing app@nfchq.com with "Appeal" in the subject. We respond to appeals within 45 days and explain our decision. If you still disagree, you can contact your state's attorney general.

‍California "Shine the Light": we don't share personal information with third parties for their own direct marketing.

Consumer health data (Washington, Nevada and Connecticut)

Some states give health data extra protection. Our Consumer Health Data Privacy Policy explains what health data we collect, why, who receives it, and your rights to see it, delete it and withdraw consent. We never sell consumer health data, and we don't set geofences around health care facilities.

Do Not Track and Global Privacy Control

We don't sell personal information or share it for targeted advertising, so a Global Privacy Control or Do Not Track signal has nothing to stop. If that ever changes, we will honor Global Privacy Control signals as an opt-out.

How long we keep it

We keep your information while your account is open and delete it when you delete your account, except where we must keep something longer by law.

• Account, profile, activity and coach history: until you delete your account.
• After you delete your account: removed from our live systems right away, and from backups within 30 days.
• Crash reports and usage analytics: up to 14 months, then deleted or kept only in aggregate.
• Reported coach replies: up to 12 months, to review and improve safety.
• Aggregate community totals (no personal information): may be kept indefinitely.

Children

The app and the Fitness Court are for people 14 and older. We don't knowingly collect information from children under 13. If you believe a child under 13 has created an account, email app@nfchq.com and we will delete it.

Security

We protect your information with encryption in transit (HTTPS), access controls on our systems, and providers that meet industry security standards. No system is perfectly secure, so please use a strong password and keep it to yourself.

Where your information is processed

NFC is based in the United States, and we store and process your information in the United States. The app is meant for people in the United States.

Google API disclosure

Fitness Court's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Changes to this policy

When we change this policy, we update the date at the top. If a change is significant, such as a new use of health data, we tell you in the app or by email before it takes effect and ask for your agreement where the law requires it.

Contact us

Questions, requests or concerns: app@nfchq.com

‍National Fitness Campaign, PO Box 2367, San Francisco, CA 94126, (415) 702-4919